2024 Optum maryland medicaid

Optum Maryland is now enforcing the timeframe for considering exemptions for backdating authorizations and streamlining the process. Effective January 1, 2022, the only Backdating Exception Authorization requests that. American eagle boardman

Optum will assume the role of the Behavioral Health ASO vendor for the State of Maryland Medicaid program effective 1/1/2020. Beacon Health Options will cease providing ASO related services for the State of Maryland Medicaid program on 12/31/2019. What's going to happen to claims that have already been submitted?Medicine Matters Sharing successes, challenges and daily happenings in the Department of Medicine Dr. Colleen Christmas, associate professor in the Division of Geriatrics, was elec...Public Behavioral Health System and Medicaid Step 1. To file a complaint, you can call the Optum Complaints Coordinator at 1-800-888-1965 or TTY 7-1-1, email [email protected] or mail to Optum Maryland, Complaints, 10175 Little Patuxent Parkway, Columbia, MD 21045. Optum will send you an acknowledgement of yourThis site provides secure online services for Maryland Medicaid Providers where you can verify recipient eligibility, obtain payment information and Remittance Advice (RA). Step 1: Apply to participate in Maryland's Medicaid Program as a Medical Care Provider through ePREP. please select 'go!' next to Step 1. Step 2: If you already have a ...90889 Outpatient Discharge (CMS 1500)$28.26. 0929 Outpatient Discharge (UB)$28.26. 96130 Psychological Testing Evaluation services by a Physician or other qualified professional. Treatment planning and Report and Interactive feed back to the patient, family members and caregiver's (first hour) $156.55$156.55. Optum Maryland P.O. Box 30531 Salt Lake City, UT 84130 . Key Phone Numbers: Provider Enrollment: 1-844-463-7768; Recipient Enrollment: 1-855-642-8572; EVS ... to register in the Optum system will result in a provider not receiving payment. 3. The current claims filing limit for Beacon Health Options is 365 days. Will the claims filing limit stay the same for Optum Maryland? Yes, per Medicaid regulations, COMAR 10.09.36.06 providers have 12 months from the date of service to file Medicaid claims. . 4.Maryland Health Homes; Participant Newsletters; Autism Information; Gambling Information; Children, Youth & Family Information; Alcohol & Substance Use Support; …Residential Treatment. Respite. Supported Employment and vocational services. Supported Living Services. Here is how it works: Optum Maryland or your local Core Service … Guide to Your Maryland Public Behavioral Health System (PBHS) This handbook serves as a guide to provide useful information about services available to you in Maryland’s Public Behavioral Health System (PBHS). It can help you understand and use your behavioral health benefits that include mental health and substance use disorder services. For resources to assist you with ePREP, visit the Maryland Department of Health Provider Enrollment information page. To create a user profile or log into an existing account for Maryland Medicaid’s ePREP portal, visit ePREP.health.maryland.gov. After enrollment at Maryland Medicaid, register with Optum using Incedo Provider Portal.Optum Medicaid / MCOs / Uninsured: Optum Data 2000 Waiver & PMH COS 6.9.22: Jun-2022: No date: Optum Medicaid / MCOs / Uninsured: Optum Estimated Payment Forgiveness: Jun-2022: ... Maryland News: Optum Missing Claims Images Provider Alert 6.8.22: Sep-2022: No date: Claims Information: OPTUM New Gambling …Feb 7, 2024 · Optum Authorization and Billing Issues: Nurse Practitioners Apr-2023 No date Optum Optim Timely Filing Waiver Exception Apr-2023 No date Optum Optum Updated FY 2023 PBHS Fee Schedule Eff 1.1.23 rev 2.27.23 Feb-23 Feb-2023 No date Optum Provider Alert - 5.1.23 May-2023: No date Optum Medicaid Neg Balance Recoupment - 5.18.23 May-2023 During Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST (Crisis line available 24/7) Participant Questions and Help to Find a Provider Call Toll-Free: maryland.optum.com . January 2020 BH2555_122019 . services • Providers that are not enrolled, and do not wish to become enrolled, with Maryland Medicaid should follow the approval process detailed below. Please follow the approval process below before registeringMedicaid is a government program that provides health coverage for low-income individuals and families. It is important to understand the qualification criteria in order to determi...Guide to Your Maryland Public Behavioral Health System (PBHS) This handbook serves as a guide to provide useful information about services available to you in Maryland’s Public Behavioral Health System (PBHS). It can help you understand and use your behavioral health benefits that include mental health and substance use disorder services.must be submitted. Optum Maryland will deny claims that span the months June to July. 3. Special Claim Submission Guidelines Residential Treatment Centers including Long Term Care Spans Claims should be submitted to Optum Maryland only after each of the following is met: The individual is Medicaid-eligiblemaryland.optum.com September 2022 BH2535_12/2019 1.1 Overview According to 2020 data, approximately 225,000 Marylanders receive specialty mental health services annually through the Public Behavioral Health System (PBHS), 98% of whom are participants in the Maryland Medicaid program. In addition, 123,000 Marylanders receive publiclyAt Thursday's Republican presidential debate, Ohio Gov. John Kasich defended his state's move under Obamacare. By clicking "TRY IT", I agree to receive newsletters and promotions f...In today’s digital age, applying for Medicaid has become more convenient than ever before. Gone are the days of long waiting hours at government offices or filling out stacks of pa...News and Events: Stay up-to-date on upcoming Maryland mental health news, training and events. MDH/BHA and Optum Maryland offer education and community events. The website has sections for participants and families as well as providers of mental health services. Click on either the “Participants and Families” or the “Providers” tab to ...The Medicaid number is found on the state-issued Medicaid card or on any Medicaid correspondence, according to the Colorado Department of Health Care Policy and Financing. People c...2024 Dental Fee Schedule and Procedure Codes.pdf (maryland.gov) . Jan-2024. No date . Payer. Maryland Medicaid PT 36-24 Expanded Medicaid Coverage of Gender-Affirming Treatment, Effective January 1, 2024 sk signed.pdf (maryland.gov) . Nov-2023 . No date . Payer. Maryland Medicaid Provider Manual 2022. As such, MDH has directed Optum Maryland to implement the one-time 5.4 percent rate increase for most community-based behavioral health and ABA providers for dates of service effective November 1, 2021. The official announcement can be viewed here. Please note, procedure codes for the following services are not eligible for the 5.4 Maryland Medicaid UB04 Medical Support Enforcement Third Party Claim Billing Provider Attestation Form. Pharmacy Program. Learn more about the Medicaid Pharmacy Program, prior authorizations and additional pharmacy information here. Calls are accepted from 8:00 a.m. to 5:00 p.m. Monday through Friday. 1-800-492-5231 (option 3) Medicaid Pharmacy Program Recipient Access Hotline. 1-855-283-0876. HealthChoice. Providers. Medicaid Provider Program Resources and Fee Schedules. Find fee schedules provider and program guidance, manuals and forms. See …Maryland Medicaid Applied Behavior Analysis (ABA) Frequently Asked Questions: Billing and Claims The following FAQ is not a replacement for the Billing Appendix ( Review billing appendix ) or for provider trainings ( Optum Maryland - Provider Training & Education). The FAQ is a compilation of frequently asked questions received …ABA services will be covered and reimbursed by the Medical Assistance fee-for-service program through Optum Maryland. Regulatory Authority. This manual derives its legal authority from Code of Maryland Regulations (COMAR) 10.09.28, titled Applied Behavior Analysis Services. The regulations may be viewed in their entirety online at the Maryland ...must be submitted. Optum Maryland will deny claims that span the months June to July. 3. Special Claim Submission Guidelines Residential Treatment Centers including Long Term Care Spans Claims should be submitted to Optum Maryland only after each of the following is met: The individual is Medicaid-eligible Optum Maryland is a partnership between the Maryland Department of Health (MDH) and Optum to improve and advance your behavioral health services. It is an Administrative Services Organization (ASO) that helps MDH make the best use of limited resources to serve persons in need of behavioral health assistance. Maryland licensed mental health professional who: (a) Is actively enrolled as a provider in the [Medicaid] Program on the date of service; (b) Facilitates an informed choice of psychiatric rehabilitation program providers; and (c) Provides inpatient, residential treatment center, or outpatient mental health services to the individual;”If your household meets certain income requirements, you may be eligible for Medicaid, a form of government healthcare coverage designed to ensure people with limited income can ac...Maryland Medicaid and Medicaid MCOs. Telehealth Visits . E/M Office visits CPT codes: 99201-99215. Commercial Plans: POS = 02, Modifier GT or 95; Medicare Advantage ...Average individual rate: $15.25 (range: $10 – $20.44) Average group rate: $4.55 (range: $3.69 – $5.40) Based on this analysis, MDH proposes the following rates: Individual Rate = $16.38 per unit. Rate mirrors Delaware’s reimbursement for …The Optum Maryland Provider Bulletin is a weekly email to providers that is used to deliver Provider Alerts, Announcements, Reminders, and Upcoming training opportunities. Delivery of non-urgent provider communications occurs via this Bulletin, emailed weekly on Wednesdays. Urgent/Time-sensitive alerts will be released immediately, outside of ...Third Party Liability: Submission of Claims for Medical Support Beneficiaries After 100 Days. Maryland Medicaid CMS 1500 Box 11 - Rejection Reason S Provider Attestation Form. Maryland Medicaid UB04 Medical Support Enforcement Third Party Claim Billing Provider Attestation Form.Maryland Office of Administrative Hearings (OAH). Additional information related to grievances and appeals is included in Section 9 of the Optum Maryland PBHS Provider Manual. If you have any questions regarding this alert, please contact customer service at 1-800-888-1965. Thank you, Optum Maryland TeamEffective January 1, 2024, Maryland Medicaid will increase certain behavioral health provider rates. Community-based behavioral health providers and Applied Behavior Analysis (ABA) providers will receive an 8% rate increase. Optum Maryland is implementing the 8% rate updates for Behavioral Health andMedicaid is a public health insurance program. It is free or low-cost health insurance for eligible low-income adults, children, pregnant women, elderly adults, and people with disabilities. It is the largest health care program in the United States. In Maryland, Medicaid covers about 1.8 million people. Nearly one in four Marylanders get their ...5. Denial Code 170: Claim detail lines cannot span dates. o CMS-1500 claims “from” and “through” dates must be the same day. Each date should be billed on a separate line. o Outpatient UB-04 Statement Covers “from” and “through” field should reflect the same date. Line level date must also match statement cover date. Here is how it works: Optum Maryland or your local Core Service Agency (CSA) can help you find a provider. The provider you select will request authorization for services for you. Optum Maryland staff confirms that the request is based on your goals and needs. Our staff will also confirm that you were involved in the decision. Optum Behavioral Health Provider Alert Release of Information (ROI) For MCO’s, November 7, 2019 YES / NO / NA Y = For participants receiving substance use treatment from this provider, the medical record contains a completed Maryland Medicaid/Maryland Department of Health/Optum Maryland AuthorizationOptum has implemented the increases and posted the new fee schedules. Medicaid pays the lesser of the submitted charges or the maximum covered rate. To obtain the updated rate for a service billed at the prior rate, providers may submit a corrected claim to Optum. The new fee schedules are listed below, click each item to view the full document:11-10-22: Mental Health, Substance Use Disorder, and Poison Diagnosis Lists. 6-29-22: Submitting Claims for HG 8-507 (Court Ordered Treatment) Services. 03-16-22: New Gambling Authorization Plans Effective March 21, 2022. 07-28-21: All SUD Residential Treatment Providers: Administrative Days. 04-22-21: Authorization Process for …Optum Maryland is now enforcing the timeframe for considering exemptions for backdating authorizations and streamlining the process. Effective January 1, 2022, the only Backdating Exception Authorization requests that ... The Participant did not have Medicaid eligibility during the window of submission, but eligibility was approved for ...Please note: All providers must enroll in Maryland Medicaid, whether they are a group practice, solo practice or members of a group. This includes all licensed and unlicensed individuals (psychologists, BCBA-Ds, BCBAs, BCaBAs, and RBTs). Licensed Psychologists already enrolled with Maryland Medicaid must attest that they have the necessary …Residential Treatment. Respite. Supported Employment and vocational services. Supported Living Services. Here is how it works: Optum Maryland or your local Core Service …Optum Maryland Medicaid ABA Treatment Plan Template . Client Information Participant Name Date of Birth Date of Initial Assessment Date of Current Reassessment Parent/Guardian Contact Name: Phone: Email: Biopsychosocial Information Current Family Structure Medications Include dosage and prescribing physician . Medical Historycohesive document. Final drafts sent to Optum Maryland should be sent as PDFs. Please do not submit Word documents to avoid any inadvertent edits to the document. Providers who submit treatment plans where the order of sections are changed will be directed to reorder the sections to match the template format and may beTo: All Medicaid Provider Types, Medicaid Managed Care Organizations, Optum Behavioral Health ASO From: Robert R. Neall, Secretary Maryland Department of Health Re: COVID-19 #4a: Temporary Authorization of Audio-Only Health Care Services to Mitigate Possible Spread of Novel Coronavirus (“COVID-19”) Executive Order No. 20-03-20-01Optum Maryland is a partnership between MDH and Optum to improve and advance behavioral health services in the state. It is an ASO that helps MDH make the best use …BH2563_12/2019 United Behavioral Health operating under the brand Optum The selected participant’s demographic data appears at the top of the screen and the bottom includes information on funding sources (insurer), Effective and Expiration Dates. Examples of funding sources include: Medicaid, Medicaid State funded, Non-Medicaid,Optum Maryland, a subsidiary of Minnesota-based Optum, was awarded a a five-year contract in 2019 to pay Medicaid claims for roughly 260,000 people in Maryland receiving mental health or substance ... Navigating Maryland's Public Health System Optum Maryland is the contractor responsible for processessing claims and paying beavioral health providers for Medicaid participants and uninsured individuals. For questions or support, call toll-free at (800) 888-1965. If you are unhappy with Optum or your provider, you may file a complaint. 3. Does the medical record contain a completed Maryland Medicaid/Maryland Department of Health/Optum Maryland Authorization To Disclose Substance Use Treatment Information For Coordination of Care form; or documentation that the participant was offered the form and refused to sign? Accreditation Standard MDH Guidelines 42 CFR, Part 2Foreclosures affect not only the property owner, but any tenants that occupy the property being foreclosed. While Maryland state law offers some protection to property owners facin...maryland.optum.com September 2022 BH2535_12/2019 1.1 Overview According to 2020 data, approximately 225,000 Marylanders receive specialty mental health services annually through the Public Behavioral Health System (PBHS), 98% of whom are participants in the Maryland Medicaid program. In addition, 123,000 Marylanders receive publiclynot enter the Maryland Medicaid maximum fee unless that is the provider’s usual and customary charge. PRP claims should bill the cascade rate schedule. If there is more than one unit of service on a line, the charge for that line should be the total of all units. Block 24G: DAYS OR UNITS: Required: Enter the total number of units of service forThe method to look up a Medicaid number varies depending on the state, claims the Social Security Administration. To find state Medicaid contact information as of May 2015, visit M...During Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST (Crisis line available 24/7) Participant Questions and Help to Find a Provider Call Toll-Free:with the EOB to Optum for payment. Medicare is the primary payer Medicare processes the claims and sends them electronically through a crossover claim to Medicaid. Claim submission to Optum Maryland for participants with Medicare is ONLY required in the following instances: Medicare Non-covered service/provider type For Services or …Healthcare Professionals: This site provides secure online services for Maryland Medicaid Providers where you can verify recipient eligibility, ...ABA services will be covered and reimbursed by the Medical Assistance fee-for-service program through Optum Maryland. Regulatory Authority. This manual derives its legal authority from Code of Maryland Regulations (COMAR) 10.09.28, titled Applied Behavior Analysis Services. The regulations may be viewed in their entirety online at the Maryland ...Optum Maryland Medicaid ABA Treatment Plan Template . Client Information Participant Name Date of Birth Date of Initial Assessment Date of Current Reassessment Parent/Guardian Contact Name: Phone: Email: Biopsychosocial Information Current Family Structure Medications Include dosage and prescribing physician . Medical HistoryDec 6, 2019 · Disclaimer: This material is provided on the recipient’s agreement that it will only be used for the pupose of Optum’s porducts and services to the recipient. Any other use, copying or distribution without the express written permission of United Health Group is prohibited. Maryland Medicaid Companion Guide Transaction Information Currently, Maryland Medicaid provides continuous eligibility for pregnant women whose household income is equal to or less than 250 percent of the federal poverty level through the last day of the month in which the 60-day postpartum period …News and Events: Stay up-to-date on upcoming Maryland mental health news, training and events. MDH/BHA and Optum Maryland offer education and community events. The website has sections for participants and families as well as providers of mental health services. Click on either the “Participants and Families” or the “Providers” tab to ...Medicaid is a government program that provides healthcare coverage to low-income individuals and families. In the state of Ohio, applying for Medicaid has become easier than ever b...Provider Manual. - Maryland PBHS Provider Manual. Note: Please reference the Optum Maryland PBHS Provider Manual to review policies and procedures as well as …To enroll in EDI testing, email [email protected]. For questions regarding EDI or electronic billing, email [email protected]. Contact the Medicaid participant’s managed care organization (MCO) for information regarding MCO claims. Refer Optum questions or issues to Optum Technical Support.Find the best home service providers in Maryland with data-driven ratings from Find a Pro. Expert Advice On Improving Your Home All Projects Featured Content Media Find a Pro About...Optum Maryland is the contractor responsible for processessing claims and paying beavioral health providers for Medicaid participants and uninsured individuals. For …Find out what that means for you! News and Events: Stay up-to-date on upcoming Maryland mental health news, training and events. MDH/BHA and Optum Maryland offer education and community events. The website has sections for participants and families as well as providers of mental health services. Our platform has a NEW look! Sign In To Your Account Show Remember me? Medicaid, and ensure services are charged to the correct funding stream. Because Medicaid eligibility is retroactive for three months, the retroactive eligibility ... OPTUM I Maryland . March 2021 The same individual applies for Medicaid and is approved for benefits The individual's eligibility status is updated in thePlease note: All providers must enroll in Maryland Medicaid, whether they are a group practice, solo practice or members of a group. This includes all licensed and unlicensed individuals (psychologists, BCBA-Ds, BCBAs, BCaBAs, and RBTs). Licensed Psychologists already enrolled with Maryland Medicaid must attest that they have the necessary …We offer urgent care and employee health services to people of all ages from 8 a.m. to 8 p.m. daily. No appointment needed. Urgent Care MSO, LLC (“MSO”) is a management services company which provides management services on behalf of Private Office Practices offering health care services in multiple states and jurisdictions.16. Will Optum Maryland end-date my authorizations as of June 30 if I have used all my units in my authorization? Yes, Optum Maryland will end authorizations as of June 30 if all units have been used. 17. Will providers be allowed to enter authorizations for any subsequent date to the last claim date? Our platform has a NEW look! Sign In To Your Account Show Remember me? In this detailed guide of Maryland inheritance laws, we break down intestate succession, probate, taxes, what makes a will valid and more. Calculators Helpful Guides Compare Rates ...Nov 15, 2019 · to register in the Optum system will result in a provider not receiving payment. 3. The current claims filing limit for Beacon Health Options is 365 days. Will the claims filing limit stay the same for Optum Maryland? Yes, per Medicaid regulations, COMAR 10.09.36.06 providers have 12 months from the date of service to file Medicaid claims. . 4. This alert is an urgent reminder to all enrolled Medicaid providers of their obligations to abide by state and federal laws or regulation. When a provider accepts Medicaid, they are accepting payment by the program as payment in full for covered services rendered and make no additional charge to any person for covered services.The participant demonstrates violent, unpredictable, or uncontrolled behavior which represents potential serious harm to him or herself or others or there is reasonable inference of harm to self or others. This behavior must require intensive psychiatric and nursing treatment interventions on a 24-hour basis.

Medicaid Pharmacy Program Recipient Access Hotline. Local Baltimore Metropolitan area callers may dial 410-767-5800. 1-855-283-0876. The Antipsychotic Peer Review Center. To precertify antipsychotics for children. 1-800-932-3918. The Provider number to the Maryland Pharmacy program. 1-800-492-5231. . Subaru eyesight off check engine

After enrollment at Maryland Medicaid, register with Optum using Incedo Provider Portal. Clinical/Utilization Management. The Maryland Public Behavioral Health System (PBHS) is committed to facilitating the participant’s recovery through treatment and rehabilitation services that are in the least restrictive and intensive level of care ...PT20-psych PT20-Nonpsych, 23 without PMH, 80 PT20,23 in facility PT23 with PMH,24 PT15 PT94,CC PTMC OMHC Public Mental Health System Rates Effective 01/01/2021Version 2.0 1/2021 Clinical Confirmation Form (CCF) Instructions: This document is required for confirmation of an Autism Spectrum Disorder (ASD) diagnosis. The form is necessary ONLY in the following circumstance: - Participant was younger than 3.0 years old at time of ASD diagnosis; AND 2 years or more has passed since the participant was diagnosed …We offer urgent care and employee health services to people of all ages from 8 a.m. to 8 p.m. daily. No appointment needed. Urgent Care MSO, LLC (“MSO”) is a management services company which provides management services on behalf of Private Office Practices offering health care services in multiple states and jurisdictions.Optum Maryland is a partnership between the Maryland Department of Health (MDH) and Optum to improve and advance your behavioral health services. It is an Administrative Services Organization (ASO) that helps MDH make the best use of limited resources to serve persons in need of behavioral health assistance. Pharmacy Program. Learn more about the Medicaid Pharmacy Program, prior authorizations and additional pharmacy information here. Calls are accepted from 8:00 a.m. to 5:00 p.m. Monday through Friday. 1-800-492-5231 (option 3) Medicaid Pharmacy Program Recipient Access Hotline. 1-855-283-0876. filing limit stay the same for Optum Maryland? Yes, per Medicaid regulations, COMAR 10.09.36.06 providers have 12 months from the date of service to file Medicaid claims. 4. What phone number can providers use to call Optum Maryland? MDH owns the phone number (1-800-888-1965) and Optum will take over the management ofThird Party Liability: Submission of Claims for Medical Support Beneficiaries After 100 Days. Maryland Medicaid CMS 1500 Box 11 - Rejection Reason S Provider ...Maryland Medicaid and Medicaid MCOs. Telehealth Visits . E/M Office visits CPT codes: 99201-99215. Commercial Plans: POS = 02, Modifier GT or 95; Medicare Advantage Plans: POS = 11, Modifier 95 ...Final drafts sent to Optum Maryland should be sent as PDFs. Please do not submit Word documents to avoid any inadvertent edits to the document. Providers who submit treatment plans where the ... Maryland Medicaid ABA Treatment Plan Template Client Information Participant Name Date of Birth Date of Initial Assessment Date of CurrentOur experts picked SunPower as the best solar company in Maryland for its impressive installation services among other reasons. Expert Advice On Improving Your Home Videos Latest V...About us. Aetna Better Health of Maryland is part of Aetna® and the CVS Health® family, one of our country’s leading health care organizations. We’ve been serving people who use Medicaid services for over 30 years — from kids, adults and seniors to people with disabilities or other serious health issues. Our national experience helps us ...A non-Medicaid participant must have an uninsured span created in order for an authorization request to be entered. ... Maryland.Optum.Com website in the Provider Information section . 9 BH2563_12/2019 United Behavioral Health operating under the brand Optum AuthorizationsMedicaid, and ensure services are charged to the correct funding stream. Because Medicaid eligibility is retroactive for three months, the retroactive eligibility ... OPTUM I Maryland . March 2021 The same individual applies for Medicaid and is approved for benefits The individual's eligibility status is updated in theMaryland Medicaid Applied Behavior Analysis (ABA) Frequently Asked Questions: Billing and Claims The following FAQ is not a replacement for the Billing Appendix ( Review billing appendix ) or for provider trainings ( Optum Maryland - Provider Training & Education). The FAQ is a compilation of frequently asked questions received …c. Email the ePREP Application ID# to [email protected], this will allow the Medicaid BHU to assist you with follow up; please indicate in your email which option you choose d. Once the PT 27 group is enrolled, the PT 23 group will be terminated Option 2: A nurse practitioner group currently enrolled as a PT 23 that provides bothto register in the Optum system will result in a provider not receiving payment. 3. The current claims filing limit for Beacon Health Options is 365 days. Will the claims filing limit stay the same for Optum Maryland? Yes, per Medicaid regulations, COMAR 10.09.36.06 providers have 12 months from the date of service to file Medicaid …Maryland is a state known for its busy roads and high traffic volume. With so many drivers on the road, it’s important to prioritize driver improvement in order to ensure the safet...To enroll in EDI testing, email [email protected]. For questions regarding EDI or electronic billing, email [email protected]. Contact the Medicaid participant’s managed care organization (MCO) for information regarding MCO claims. Refer Optum questions or issues to Optum Technical Support..

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